For scaling your online store you need a few essential things. Besides an amazing business idea, a trusted team, and motivation, you also need a set of right tools. How to find the best solutions? What are the exemplary e-commerce tools that can boost your performance and productivity? Read on to find out!
How to choose the best e-commerce tools?
Start with defining your needs. Which aspects of your business need improvement? Which tasks can be automated? What are your disadvantages in comparison to your competitors? Discuss this topic with your coworkers, find out how you can help them work efficiently and which parts of their work are the most difficult.
While choosing the right tools for boosting your online store, you can try out a few solutions to find out which suits your business needs the most and solve your crucial issues. Check your possibilities before introducing the chosen tools to your team. Take advantage of free trials and demos to learn more about their features. You can also use a Small Business CRM Software to effectively manage your team and increase its productivity
Pay attention to cybersecurity and privacy concerns. Make sure that tools you’d like to try are secure and GDPR compliant. Moreover, check out integration possibilities. Some tools are the most resultful when they’re integrated with other solutions.
We’re happy to present our choice of handy e-commerce tools that can improve your business performance.
The best tools for e-commerce
Shopify is an e-commerce platform that enables creating your online store without coding skills. Shopify provides dozens of themes, which you can customize and set up your own e-commerce website using the drag-and-drop builder. Moreover, Shopify Payments allows you to accept credit cards or even prepaid debit cards instantly and without third-party accounts. Make sure you use a headless e-commerce platform for Shopify, too.
RocketPop is a platform that allows adding over twenty different, customizable widgets to any website or landing page in order to build social proof, credibility, generate leads, and finally, increase the conversion rate of your online store with no coding skills required. RocketPop works with any framework and it is dead easy to set up.
Xero is online accounting software. It’s simple and intuitive, and enable accessing your data via PC, as well as mobile devices. You’ll need it for invoicing, inventory management, and cash flow management. You can integrate Xero with Shopify in minutes and without programming thanks to Amaka.
UXpressia is a platform that enables creating buyers persona and customer journey maps. You can use templates and customize them to understand your customers better. Find pain-points and eliminate them to deliver the best possible customer experience.
LiveSession is a UX tool for searching, segmentizing, and replaying high-quality session replay so that you can analyze customer’s behavior across your sites and apps. With LiveSession you can improve your e-commerce website and make it more intuitive.
SuperMonitoring is the platform that makes you the first person to find out that your site isn’t working properly. SuperMonitoring checks your website’s or web app’s performance and speed every minute and will send you an email, SMS, and phone alert if there is anything wrong.
Salesforce is one of the most popular CRM systems. Besides customer relation management solutions, Salesforce also provides multiple additional features that can increase your store’s conversion. CRM’s work best when combined with a Product Information Management system. Together, they enhance the customer experience and ensure that customers are always satisfied.
LiveAgent is a Help Desk Software for better customer experience. To provide omnichannel customer support, use a universal inbox and a live chat. That way, your agents can manage interactions faster and more effectively.
CloudTalk is an intuitive call center software. If you enable your customers to contact your agents via phone, you need such a solution for smarter managing and analyzing your team’s performance. Moreover, CloudTalk provides real-time customer cards, IVR menu, automatic callback, call queuing, and much more.
Omnisend is an omnichannel marketing automation platform. You can automatically send newsletters, SMS, web push notifications, and messages via Messenger and WhatsApp. That way, you can combine e-mail marketing with other channels and create an omnichannel experience – and if you have a Whatsapp green tick, that’s even working better towards your trust.
RocketLink is an URL shortener with superpowers. It enables customizing URLs, adding UTMs and retargeting pixels for precise tracking, as well as other widgets, like pop-ups and CTAs, which can help you drive traffic from social media to your online store.
Time Doctor is a time tracking software for remote teams. If you have a remote team or eCommerce virtual assistant, Time Doctor will be useful to track their time and productivity.
Ahrefs is an SEO tool. Thanks to Ahrefs you can learn why your competitors rank so high and what you need to do to outrank them.
JookSMS is a platform that enables sending mass SMS text messages to your customers. It’s a great way to inform them about the new collection, sales or individual discounts. SMS campaigns can be engaging and effective, especially for e-commerce businesses.
Referral Candy is a referral program app for e-commerce. You can easily set it up, without a developer. Referral Candy can be integrated, for example, with Shopify, WooCommerce, and Magento. You can use social proof to gain more buyers – let your customers recommend your products to their friends.
Instasize is a photo editor and video editing app for creatives. You can use it to design beautiful and engaging visuals for your social media campaigns.
Adzooma is a solution that can boost your Google, Facebook, and Microsoft Ads. Thanks to automation you can easily optimize your ads and increase the performance of your PPC campaigns.
Filecamp is a digital asset management platform. You probably need to store and share a lot of images to run and promote your online store. Via Filecamp you can manage your product pictures and visuals for your social media campaigns.
SMSAPI is a global SMS marketing and communication platform for companies. Use the open API with hundreds of e-commerce integrations to provide your customers with the most reliable B2C communication channel. Send order notifications, discount codes, and build engagement with automated bulk SMS messaging.
YouEngage allows you to create beautiful quizzes and forms on the go, without any coding and with amazing templates focused on conversion.
Every business is different, so you need to define your team’s needs and choose the most suitable tools. We hope that you get inspired by our propositions and you’ll find solutions that will let you increase revenue.
